Returns

Sneaker Experts! 


Free shipping
Within the USA
30-Day Free Returns
Hassle-Free Returns

No Exchanges 

We have been in business for more than 4 decades. We have the hottest, newest, most exclusive products, as well as the oldies. We NEVER sell fakes, variants, b-grades, imitations.

So rests assured and buy with confidence.

ALL OUR MERCHANDISE IS 100% AUTHENTIC - GUARANTEED!

OUR RETURN POLICY

WE DO NOT ACCEPT INTERNATIONAL RETURNS

Customer satisfaction is our number one priority is as we are committed to providing our customers with a superior level of service. If you are not satisfied with your order, for any reason, you have 45 days from the purchase date, to return the merchandise. The merchandise MUST be returned in its original condition, NEW/UNUSED/UNWORN/UNWASHED.

Simply email an email or call to receive authorization. Once you get the information, send the item(s) you don't want, back to us and we'll issue you a refund. It's that easy!

Upon receipt of your order, carefully inspect the contents of your order for any physical defect(s) or shipping damage(s) or errors. If you believe you have received an incorrect, defective or damaged item, please contact us IMMEDIATELY via phone or email.

Refunds will be issued to the original form of payment and will include only the product and tax amount. Items received as a gift will be refunded to the purchaser.

All returns are FREE. Don’t like what you purchased? No problem, Give us a call or an email and we will send you a prepaid return label right away.

Additional Important Information:

For Health Reasons, We DO NOT accept returns of the following:

Hats
Wigs
Make Up
Lingerie
Undergarments
Costumes

 

***For Holiday Returns, any purchases made in November can be returned up to February 1st and purchases made in December can be returned up to February 1st or 45 days from the purchase date, whichever is later.

Customer Care contact info:

Phone: +1 855-282-8845 Mon - Sat | 11 AM -7:00 PM

Email: info@sneakerexperts.com

**Purchases made between November 1st and December 31st are considered Holiday Season Purchases. Our closing hours will be extended by 2 hours during the Holiday Purchasing Season.**

Thank you for choosing to shop with us. Please come again soon!

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